Page 158 - Alice Ho Miu Ling Nethersole Charity Foundation Annual Report 2020-2021
P. 158

 服務報告 Service Report
 因應暫停探訪的安排,社工部除了協助支 In addition, the Department assisted in supporting the delivery
援家屬與社署之間的文件交收,亦與各樓 層經理透過電話、網上會議推動圓善安老 服務照顧計劃。本年共有 10 名院友加入 服務,而當中已有五位院友在計劃下於院 內安詳離世。
of documents between family members and the Social Welfare Department. As family members were unable to visit, our social workers and the Resident Services Managers promoted the End of Life Programme (EoL) through the telephone calls and zoom meetings. In this year, a total of 10 residents joined the EoL, and five of them have passed away peacefully in our home.
院牧部 Chaplaincy Department
面對疫情,院牧部為感到不安、憂慮及壓 力的員工及院友緩解負面情緒,協助他們 積極面對「疫」境。除了設立員工祈禱會, 透過對談及祝禱舒緩情緒以外,院牧部亦 加強與院友的心靈交流及關顧探訪,讓院 友仍然能享有平安、喜樂的院舍生活。
In facing the epidemic, many staff and residents felt uneasy, worried, stressed, etc. The Chaplaincy Department has specially strengthened to assist staff and residents to ease their negative emotions and actively face the ''epidemic'' situation. For staff, we set up prayer group for them to relieve their emotions through regular and irregular communication and prayers. For residents, apart from the regular worship and songs singing, we kept on strengthening the spiritual communication and care with the residents, so that they enjoyed a peaceful and a joyful life in ANNH.
結語 Epilogue
疫情持續,雅麗氏何妙齡那打素護養院將 繼續本着「矜憫為懷,全人關顧」的服務 精神,在防疫、日常照護、探視安排各方 面取得平衡,讓院友能舒適生活,家屬亦 能安心。
As the epidemic continues, the ANNH will continue to maintain the spirit of ''Compassionate and Holistic Care'' to balance epidemic prevention, daily care, and visitation arrangements, so that residents can live comfortably and their family members can also be at ease.
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